Shipping policy

.sp-rate-wrap {
display: flex;
gap: 16px;
margin: 24px 0;
flex-wrap: wrap;
}
.sp-rate-card {
flex: 1;
min-width: 200px;
border: 1px solid #e0d9d2;
border-radius: 8px;
padding: 20px 22px;
background: #f8f5f1;
}
.sp-rate-card.sp-featured {
border: 2px solid #8B6F5E;
background: #ffffff;
}
.sp-rate-label {
font-size: 11px;
letter-spacing: 2px;
text-transform: uppercase;
color: #888;
margin-bottom: 6px;
}
.sp-rate-value {
font-size: 28px;
font-weight: 700;
color: #1a1a1a;
margin-bottom: 6px;
line-height: 1;
}
.sp-rate-card.sp-featured .sp-rate-value { color: #8B6F5E; }
.sp-rate-desc {
font-size: 13px;
color: #666;
line-height: 1.5;
}

.sp-section { margin-bottom: 28px; }
.sp-section h2 {
font-size: 18px;
font-weight: 600;
border-bottom: 1px solid #e0d9d2;
padding-bottom: 8px;
margin-bottom: 14px;
}
.sp-section p {
font-size: 14px;
color: #444;
line-height: 1.8;
margin-bottom: 10px;
}
.sp-section ul {
padding-left: 0;
list-style: none;
margin: 0 0 10px;
}
.sp-section ul li {
font-size: 14px;
color: #444;
line-height: 1.8;
padding: 3px 0 3px 20px;
position: relative;
}
.sp-section ul li::before {
content: '—';
position: absolute;
left: 0;
color: #C4956A;
}

.sp-region {
border: 1px solid #e0d9d2;
border-radius: 8px;
padding: 18px 20px;
margin-bottom: 14px;
background: #f8f5f1;
}
.sp-region h3 {
font-size: 12px;
letter-spacing: 2px;
text-transform: uppercase;
color: #8B6F5E;
margin-bottom: 12px;
}
.sp-region table {
width: 100%;
border-collapse: collapse;
font-size: 13px;
}
.sp-region th {
text-align: left;
font-size: 11px;
letter-spacing: 1px;
text-transform: uppercase;
color: #888;
padding: 4px 10px 8px 0;
border-bottom: 1px solid #e0d9d2;
}
.sp-region td {
padding: 8px 10px 8px 0;
color: #444;
border-bottom: 1px solid #e0d9d2;
vertical-align: top;
line-height: 1.5;
}
.sp-region tr:last-child td { border-bottom: none; }
.sp-surcharge {
display: inline-block;
background: #FAEEDA;
color: #854F0B;
font-size: 11px;
font-weight: 600;
padding: 2px 7px;
border-radius: 4px;
margin-left: 6px;
}

.sp-postcodes {
background: #ffffff;
border: 1px solid #e0d9d2;
border-radius: 6px;
padding: 14px 16px;
margin-top: 12px;
}
.sp-postcodes .sp-pc-label {
font-size: 11px;
letter-spacing: 2px;
text-transform: uppercase;
color: #888;
margin-bottom: 10px;
}
.sp-pc-wrap { display: flex; flex-wrap: wrap; gap: 6px; }
.sp-pc {
font-size: 12px;
background: #f8f5f1;
border: 1px solid #e0d9d2;
border-radius: 4px;
padding: 3px 8px;
color: #444;
font-family: monospace;
}

.sp-note {
background: #f8f5f1;
border-left: 3px solid #C4956A;
padding: 14px 18px;
border-radius: 0 6px 6px 0;
margin-top: 20px;
}
.sp-note p { font-size: 13px; color: #666; margin: 0; line-height: 1.7; }

.sp-international {
background: #f8f5f1;
border: 1px solid #e0d9d2;
border-radius: 8px;
padding: 20px 22px;
margin-top: 10px;
text-align: center;
}
.sp-international p { font-size: 14px; color: #444; line-height: 1.7; margin-bottom: 12px; }
.sp-international a {
display: inline-block;
background: #3d2b1f;
color: #ffffff;
text-decoration: none;
font-size: 13px;
font-weight: 500;
padding: 10px 22px;
border-radius: 6px;
letter-spacing: 0.5px;
}

.sp-updated {
font-size: 11px;
color: #aaa;
letter-spacing: 1px;
text-transform: uppercase;
margin-top: 28px;
}
</style>

<div class="sp-banner">
<p class="sp-eyebrow">Free delivery available</p>
<p class="sp-headline">Free UK Mainland Delivery on Orders Over £45</p>
<p class="sp-sub">Treat yourself — you're probably just <strong>one candle away</strong> from free delivery. Add something beautiful and let us take care of the rest.</p>
</div>

<div class="sp-rate-wrap">
<div class="sp-rate-card sp-featured">
<div class="sp-rate-label">Free delivery — mainland UK</div>
<div class="sp-rate-value">£0.00</div>
<div class="sp-rate-desc">On all UK mainland orders of £45 or more. Applies automatically at checkout — no code needed.</div>
</div>
<div class="sp-rate-card">
<div class="sp-rate-label">Standard delivery — mainland UK</div>
<div class="sp-rate-value">£4.99</div>
<div class="sp-rate-desc">Flat rate on UK mainland orders under £45. Tracked and insured to your door.</div>
</div>
</div>

<div class="sp-section">
<h2>Delivery by region</h2>

<div class="sp-region">
<h3>UK Mainland</h3>
<table>
<thead>
<tr>
<th>Weight</th>
<th>Carrier</th>
<th>Estimated delivery</th>
</tr>
</thead>
<tbody>
<tr>
<td>0–2kg</td>
<td>Royal Mail</td>
<td>2–5 working days after dispatch</td>
</tr>
<tr>
<td>2kg+</td>
<td>APC (overnight service)</td>
<td>Next working day after dispatch</td>
</tr>
<tr>
<td>Large furniture items</td>
<td>Pallet delivery</td>
<td>We'll contact you by email to arrange a suitable delivery date</td>
</tr>
</tbody>
</table>
</div>

<div class="sp-region">
<h3>Northern Ireland</h3>
<table>
<thead>
<tr>
<th>Weight</th>
<th>Carrier</th>
<th>Estimated delivery</th>
</tr>
</thead>
<tbody>
<tr>
<td>100g–2kg</td>
<td>Royal Mail</td>
<td>Up to 5 working days after dispatch</td>
</tr>
<tr>
<td>2kg+ <span class="sp-surcharge">£14.50 shipping</span></td>
<td>DPD</td>
<td>Up to 5 working days after dispatch</td>
</tr>
</tbody>
</table>
</div>

<div class="sp-region">
<h3>Scottish Highlands & Isles, Channel Islands & Scilly Isles</h3>
<table>
<thead>
<tr>
<th>Weight</th>
<th>Carrier</th>
<th>Estimated delivery</th>
</tr>
</thead>
<tbody>
<tr>
<td>0–2kg (Scottish Highlands)</td>
<td>Royal Mail</td>
<td>Please allow additional time</td>
</tr>
<tr>
<td>2kg+ (Scottish Highlands) <span class="sp-surcharge">£14.50 shipping</span></td>
<td>APC</td>
<td>Please allow additional time</td>
</tr>
<tr>
<td>Channel Islands</td>
<td>DHL</td>
<td>Please allow additional time</td>
</tr>
</tbody>
</table>
<div class="sp-postcodes">
<div class="sp-pc-label">Postcodes in this zone</div>
<div class="sp-pc-wrap">
<span class="sp-pc">AB37–AB38</span>
<span class="sp-pc">AB41–AB56</span>
<span class="sp-pc">FK17–FK21</span>
<span class="sp-pc">HS</span>
<span class="sp-pc">IM</span>
<span class="sp-pc">IV1–IV56</span>
<span class="sp-pc">KA27–KA28</span>
<span class="sp-pc">KW</span>
<span class="sp-pc">PA20–PA49</span>
<span class="sp-pc">PA60–PA78</span>
<span class="sp-pc">PA80–PA88</span>
<span class="sp-pc">PH17–PH44</span>
<span class="sp-pc">PH49–PH50</span>
<span class="sp-pc">PO30–PO41</span>
<span class="sp-pc">TR21–TR25</span>
<span class="sp-pc">ZE</span>
</div>
</div>
</div>

<p>Not sure which zone you're in? Check your postcode against the list above or <a href="/pages/contact">get in touch</a> and we'll confirm your rate before you order.</p>
</div>

<div class="sp-section">
<h2>Tracking your order</h2>
<p>All orders are sent with a tracked service. Once your parcel has been dispatched, you'll receive an email with your tracking number and a link to follow your delivery in real time.</p>
</div>

<div class="sp-section">
<h2>Something not right?</h2>
<p>If your order arrives damaged, is missing an item, or hasn't shown up within 7 working days of your expected delivery date, please get in touch and we'll make it right. We're a small, independent store and genuinely care about every order that leaves us.</p>
<ul>
<li>Contact us within 14 days of your expected delivery date</li>
<li>Include your order number and a photo if the item is damaged</li>
<li>We'll offer a replacement or full refund — your choice</li>
</ul>
</div>

<div class="sp-section">
<h2>International shipping</h2>
<div class="sp-international">
<p>We're currently shipping within the UK only, but international delivery is something we're actively working on. Sign up below to be the first to know when we launch — and we'll make sure you get a little treat when we do.</p>

<a href="/pages/newsletter-signup">Notify me when international shipping launches</a>
</div>
</div>

<div class="sp-note">
<p>As we're a dropship store, your order is dispatched directly from our supplier to keep things fresh and efficient. Your parcel may not carry our branding on the outside — but everything inside has been chosen with care.</p>
</div>

<p class="sp-updated">Last updated: May 2026</p>